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SHIPPING & RETURNS

SHIPPING POLICY

Thank you for choosing SkinbyJorgeToledo for your beauty product needs. We aim to make your shopping experience as smooth and convenient as possible. 

Shipping Speed and Delivery Time:

  • Once we receive your payment, we will process your order promptly.

  • You can choose your preferred shipping speed during the checkout process.

  • We offer national delivery, and our standard shipping option delivers your products within 3 business days.

Package Protection:

  • Your beauty products are important to us, and we take extra care to ensure they arrive safely.

  • We use high-quality packaging materials to protect your items during transit.

 

Tracking Information:

  • As soon as your order is shipped, we will send you a confirmation email.

  • This email will include a tracking number, allowing you to monitor the progress of your shipment.

  • You can also log into your account on our website to check the status of your order at any time.

 

Customer Support:

  • If you have any questions or concerns regarding your order, shipping, or any other aspect of your purchase, please feel free to reach out to us.

  • You can contact us via email at info@skinbyjorgetoledo.com, send us a text message or give us a call. 

  • Our friendly and knowledgeable customer support team is here to assist you.

RETURN & EXCHANGE POLICY

Millennials Box Corp wants you to be happy with every purchase that you make.  That is why we offer a no questions asked, 30 days return policy.  We want you to feel comfortable trying our products.  

Unopened new items that are in sellable condition can be returned within 30 days of receipt for a full refund.  If the item has been used, opened or damaged, it may be returned within 30 days of receipt for a change or a refund less a $12 restocking fee.

Please note the following for all returns:

  • All returns must include all of the original components.

  • Customers must provide proof of purchase in order to be eligible for a return or provide email confirmation along with proof of payment.

  • Please carefully pack returns.  Items damaged in transit are the customer's responsibility.

  • Millennials Box reserves the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.

Upon receipt of the item, please allow up to 1 week for a return to be processed, at which time a refund or gift card will be made.  

 

Feel free to contact us by email to info@skinbyjorgetoledo.com

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